GENERAL SALES CONDITIONS
SALEPLAS, S.L. with VAT No. ESB45226412, establishes the following sales conditions and understands that the customer accepts them when placing an order. SALEPLAS, S.L. undertakes to sell goods or provide services to the customer under these terms and conditions. The rest of the terms, guarantees and conditions resulting from the transactions are excluded, unless they are expressly accepted by SALEPLAS, S.L., in a written, sealed and signed document. The conditions are expressed below, renaming SALEPLAS, S.L. hereinafter as “the Company” and the customer as “the Customer”.
The Company reserves the right to modify both the catalogues and the price lists at any time without prior notice, as well as the characteristics and specifications of the products. The price quotations sent to the Customer do not constitute a binding offer and are subject to confirmation after acceptance of the order and / or payment conditions.
Unless otherwise agreed and recorded, the validity of the prices will be established in the proforma invoices and will be counted in working days from the date of issue by the Company. The Customer must place his order within the said period.
Orders must be made in writing (email or fax) or by phone. If the Client does not express any disagreement, the orders will be processed 24 hours after the sending of the confirmation, in compliance with these General Sales Conditions. The Company will not be responsible for possible transcription mistakes in the orders made by telephone that have no written confirmation. The orders may be partially supplied, without this implying a cancellation of the order. The Company will not be obliged to supply information or technical data for materials that do not appear in the catalogues or price lists, considering them as special orders and applying an extra price.
The delivery time is counted in working days from the next 24 h after the order is confirmed. The date of the delivery refers to the date of departure from our premises. The delivery time or dates of expedition are only approximate, unless expressly stated otherwise.
The Company declines all responsibility for the loss or damage resulting from the delay in the delivery of the goods for any reason beyond the Company’s control, and the Customer will not have the right to cancel any order or refuse to accept the delivery in the event of such delay. The Company will not be responsible for any problem derived from transportation carried out by private agencies.
Once the shipment of the materials has been agreed, if the Customer does not take charge of them, it will be at their own risk and responsibility to assume 100% of the custody, storage, insurance and / or return costs to our facilities.
If the Customer requests the delivery of an order in different shipments, the transport costs will be invoiced for each shipment made. If the Client modifies the agreed location, the Company may refuse to deposit the goods in the new location provided, and will never assume the extra cost of moving this material from the agreed delivery point to the final delivery point.
All prices reflected in our rates do not include VAT or any other tax, these being paid by the Customer. The prices are valid for the entire National territory (Spain), and there may be variations for other countries. The prices are firm as long as the delivery is made within the agreed period, otherwise, the goods will be invoiced at the price in effect on the delivery date.
Orders of special products or merchandise that is not in stock and is purchased exclusively at the request of our customers cannot be returned, cancelled or modified, unless expressly authorized by the Company. In the case that the return, cancellation or modification is accepted, the Company reserves the right to change the discounts, prices or payment method. A penalty percentage may be applied for the expenses caused.
Returns, cancellations or modifications of orders for special materials that are not in stock and are acquired exclusively for the Customer will not be accepted, unless expressly authorized by the Company. In the event that the return, cancellation or modification is authorized, the Company reserves the right to modify the discounts, prices or the form of payment, and may even apply a penalty percentage for the expenses incurred. In those cases in which, upon receipt of the returned product, it is found that the acceptance criteria are not met, the Company will proceed to return the product to the Customer, the latter assuming all the expenses.
Returns of used material, incomplete, or not in perfect condition and / or in its original packaging will not be accepted.
Returns of standard material will not be accepted (the code of this items will be highlighted in GREEN colour) after one year from the receipt by the Customer. There must be written confirmation from the Company in order to proceed with a return of standard materials. The returned products must be in perfect condition and sent packed and prepaid to the following address; SALEPLAS, S.L. Avenida de Europa, s / n CP 45710 Madridejos (Toledo) Spain.
Any claim due to a manufacturing defect must be made in writing and within a maximum period of one year from the delivery of the material. The Customer must fill the complaint form and provide samples of the defective material, if necessary, within 15 days after the acknowledgment of the complaint. Once the claim is accepted, the Customer will have a maximum period of 30 days to make the material that is the subject of the claim available to the Company for collection. The responsibility assumed by the Company is to replace defective materials, excluding any other liability for compensation or damage caused by our product.
The guarantee of our products is one year from the date of supply, which will be the one stated on the delivery note. A bad installation / manipulation of our products will cancel any guarantee or responsibility on the part of the Company, not being responsible for any expense caused by possible repairs, or others. The company will not take charge either of any expense caused by subsequent repairs or others.
8. PAYMENTE TERMS.
Payments will be made according to the conditions agreed with the Customer.
Unless concession or credit granted by the Company, payments will always be by bank transfer before delivery of the material. No payment delay will be admitted under any circumstances and any non-payment will cancel the guarantee of the products supplied, as well as paralyze pending orders with the Customer, if any, giving the Company the right to take the necessary measures to guarantee the payment of the supplied material.
In the event of non-payment, or if the Customer is delayed once the agreed period has elapsed, the Company reserves the right to include a surcharge of the total amount as compensation for the expenses incurred and also interest for late payment, corresponding to the legal interest in force.
9. DATA PROTECTION.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council and other current data protection regulations, we inform you that your personal data is processed by the Company. As responsible for the treatment, we inform you that we process the personal data provided by you for the provision of services and / or supply of the products that you have requested, invoicing them and for sending commercial communications.
Your personal data will be kept during the contractual relationship and the existing commercial relationship between the parties and, subsequently, once it is concluded, as long as there may be responsibilities derived from said relationship or as required by the applicable regulations, during the legally established periods.
To fulfill the intended purpose, your data or those of your responsibility may be communicated, to the providers of essential auxiliary services for the execution of the contract (auditors, consultants, transport companies, etc.), to the competent authorities and public bodies to the extent required by the contractual relationship or required by another applicable law, Tax Administration and banks.
To resolve any dispute or questions about the application of these terms, both the Company and the Customer agree to submit to the Courts and Tribunals of Toledo, renouncing their own jurisdiction, if this were another.
In no case may penalties of any nature be imposed on the Company derived from the supply of the acquired goods.
These sale terms will prevail over the terms and conditions that the Customer wishes to incorporate into the contract, or that he intends to exclude over those already raised by the Company, in such a way that the Customer’s clauses will be null and void while the terms and conditions Company will prevail.
If, after the delivery of the goods, damages arising from circumstances unrelated to the quality of the goods sold and / or delivered occur, the said damages will in no case be the responsibility of the company.
The Company will not be liable for defects derived from the assembly or installation of the goods, calculation of resistance, adaptation to third-party facilities, adaptation or use to the ultimate function that the Customer or any third party wishes to give to the said goods. The obligation of the Company is restricted to supplying the goods in accordance with the design and conditions requested by the Customer.
Within what is allowed by the legislation in force, the Company is not responsible for indirect, immaterial, special, incidental and consequential damages of any kind or nature, including, but not limited to, lost profits, loss of income or business, that bring cause or are related in any way to the goods, products, services, any offer, order, agreement, contract, or its resolution, non-renewal or termination.
Once the supplied product reaches the end of its useful like, Saleplas recommends to take the wasted generated to an authorized water manager. With this measure, you will contribute to the correct treatment, as well as to conserve the environment.